PRIVACY POLICY

1. INTRODUCTION

Safety Assistance Limited ("we," "us," or "our"), operating as FastRAMS, is committed to protecting your privacy. This Privacy Policy explains our practices regarding data collection, use, and disclosure in relation to the FastRAMS mobile application ("App") and the FastRAMS website (fastrams.com) ("Website").

We value your privacy and have designed our services to collect only the necessary data required for providing our services. This Privacy Policy applies to all users of our App and Website.

2. DATA WE COLLECT

2.1 User Account Information

When you create an account with FastRAMS, we collect necessary information to establish and maintain your account. This may include:

• Name
• Email address
• Company information
• Password (stored in encrypted form)
• Other account-related information provided during registration

This information is secured using standard encryption methods and is used solely for the purpose of providing you access to the App and its features.

2.2 Company Data

Company data that you input into the App is:

• Stored in the cloud on our secure servers
• Protected using standard encryption methods
• Accessible only to authorized users
• Handled in accordance with industry best practices for data security

2.3 Automatic Data Collection

Our App and Website may collect certain information automatically, including:

• Device information (such as device type, operating system version)
• App usage statistics for diagnostic purposes
• Crash reports to improve App stability

This information is anonymized and contains no personally identifiable information.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• Creating and managing your account
• Providing and maintaining our services
• Authenticating your access to the App
• Improving and maintaining the App and Website
• Diagnosing technical problems
• Enhancing user experience
• Communicating with you about your account or our services
• Complying with legal obligations, if applicable

4. THIRD-PARTY SERVICES

4.1 Subscription Processing

We use third-party services to manage subscriptions for our App. When you subscribe to our services:

• Payment information is processed directly through the app store platform
• We do not store or have access to your credit card or payment details
• Third-party services manage subscription status and billing cycles on our behalf

All subscription processing is handled in accordance with the app store's privacy policies and security standards.

4.2 Analytics and Crash Reporting

We may use third-party services to collect anonymized usage data and crash reports to improve our App's performance and user experience. This data does not contain personally identifiable information and is used solely for diagnostic and improvement purposes.

5. DATA SECURITY

We take the security of your data seriously. We implement appropriate technical and organizational measures to protect the information processed through our App:

• All user account information and company data is stored in the cloud on our secure servers
• Data is encrypted both during transmission and storage
• We use industry-standard security protocols and practices
• Access to your data is restricted to authorized personnel only
• We regularly review and update our security practices to ensure continued protection

While we implement safeguards, no security system is impenetrable. We cannot guarantee the security of your information with absolute certainty.

6. YOUR DATA RIGHTS

Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have certain rights regarding your personal data:

• Right to access: You can request copies of your personal data.
• Right to rectification: You can request correction of inaccurate data.
• Right to erasure: You can delete your account at any time directly through the App, which will delete all of your data from our systems.
• Right to restrict processing: You can request restriction of processing of your data.
• Right to data portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to object: You can object to our processing of your personal data.
• Rights related to automated decision-making and profiling: You have rights related to how we use your data for such purposes.

To exercise any of these rights or to request a copy of your data, please contact us at gdpr@safetyassistance.co.uk. We will respond to all legitimate requests within one month.

7. DATA RETENTION

We retain your account information and company data for as long as your account is active or as needed to provide you with our services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Account Deletion: You can delete your account at any time directly through the App. When you delete your account, this will delete all of your data from our systems. Please note that it may take up to 30 days to completely remove all data from our backup systems.

Data Requests: You can request a copy of your data at any time by contacting gdpr@safetyassistance.co.uk.

Any anonymized usage data we collect is retained only as long as necessary for the purposes outlined in this Privacy Policy.

8. CHILDREN'S PRIVACY

While our App has no age restrictions, it is designed for business purposes. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website and App, with an updated effective date.

10. INTERNATIONAL DATA TRANSFERS

As we store your data in the cloud on our secure servers, your information may be transferred to, stored, and processed in the United Kingdom and other countries where our servers and service providers are located. By using our App or Website, you consent to the transfer of information to countries outside your country of residence, including countries that may have different data protection rules than those of your country.

We ensure that appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

12. LEGAL COMPLIANCE

12.1 Lawful Basis for Processing

Where applicable, we process personal data on the following legal bases:

• Performance of a contract when providing our services
• Legitimate interests in operating and improving our services
• Compliance with legal obligations

12.2 Responding to Legal Requests

We may access, preserve, and share information in response to a legal request if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United Kingdom where we have a good faith belief that the response is required by law in that jurisdiction.